Session Description

Successful businesses have happy customers. Taking the time to discover the real problems, pain points and opportunities of your clients will help you propose and sell the solutions they need. This will make them happy. Your business will benefit as a result.

This presentation will cover:

  • The importance of Discovery and how to conduct it.
  • How to help customers define clear business objectives so you can enable their success.
  • How articulate differentiation and focus on value instead of price.
  • Bundling additional services like hosting, SEO and support services.
  • How and when to say no to new prospects.


Project Management



Drupal beginners


Session length

60 minutes

Session Assignment

SCW 206AB - BlackMesh
Saturday 11:00 am - 12:00 pm

Session video